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COVID-19

July 26th Update
Hi guys, we just wanted to update you all on our new shipping updates.
Our processing time is 1-3 working days)
Shipping within the UK:
Standard - 2nd Class Tracked & Signed (Delivery aim 3 working days)
First Class - 1st Class Tracked & Signed (Delivery aim 1 workingday)
Royal Mail delivery times have slightly recovered since COVID-19 but please allow 10 working days until you contact us about your order. 
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Shipping within Europe: France, Italy, Netherlands, Ireland, Germany, Denmark, Sweden, Finland, Norway, Belgium, Austria, Isle of Man, Jersey, Luxembourg, Poland and Switzerland..
Both Tracked & Non Tracked shipping options aim to arrive within 5 business days, some countries are experiencing delays with their postal systems to please expect delays. Please allow 14 business days before contacting us about your order.
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Shipping to the USA
Tracked & Signed shipping aims to deliver to the USA within 7 working days, please allow 14 working days before contacting us about your order. 
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July 17th Update
Hi everyone
We're happy to announce we have now resumed shipping to the USA for all non wholesale items
June 28th update
for July 1st
Hi loves, an exciting shipping update from us, we will now be reopening our shipping to the following European countries on July 1st.
France, Germany, Netherlands, Ireland, Italy
Products shipped to these countries include our wholesale options, so you can now get the Versagel base and Lip Gloss Starter Kits outside of the UK.
We urge all international customers to choose the "Tracked & Signed" shipping options.
Shipping times are estimated at 7 working days but please allow 14 business days to pass before contacting us about your order. Please check the tracking information given to you via your tracking number before contacting us.
June 6th 2020 Update
Hi loves, just some further updates
Royal Mail 2nd Class (Standard Shipping) has been taking up to 8 working days to arrive for most orders and 1st class has been averaging 3 days so please bare this in mind when selecting your shipping option.
Posting days are still Monday & Thursday.
Please allow up to 14 business days before contacting us about your order.
Also please note the tracking system does not give tracking information for every step of your parcel's journey, only when it is dropped off and when delivery has been made/attempted. We do not have additional back end support to tell us exactly where your package is, we only have the information given to you via your tracking number. 
Best,
Eve Cosmetics
May 29th 2020 Update
As of May 29th we are changing our processing schedule and post office drop off days. From now until further notice orders will be sent to the post office on Mondays and Thursdays. All regular orders will be sent 1st or 2nd class tracked and signed. Wholesale orders will be sent 2nd class (Tracked+Signed), and there will be a shipping option available to have your wholesale order sent 1st class for an additional fee (£2), please note your order will still only be sent on Monday or Thursday. 
Royal Mail are experiencing delays due to Covid-19, though 1st class aims for the next working day and 2nd class aims for delivery within 1-3 days these time frames will most likely be delayed by at least 2-3 additional working days.
Please take note of this before ordering. 
Please allow up to 14 business days before contacting us about your order
Also please note the tracking system does not give tracking information for every step of your parcel's journey, only when it is dropped off and when delivery has been made/attempted.
Best,
Eve Cosmetics
May 5th 2020 Update
As of May 5th 2020 we have temporarily suspended our international shipping option as it has been advised by Royal Mail to stop shipping to various countries because of delays. We will be evaluating this regularly and will hopefully returning the option soon. 
Shipping within the UK remains available.
In the meantime international customers can still enjoy our e-products.
Best,
Eve Cosmetics